Electronic Helpdesk

Helpdesk Home

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Directions

The help desk is organized to take your question, conduct a thorough search, and provide an answer within a few days.  Before contacting the help desk you should collect sufficient information to answer the following questions where appropriate.  (Scroll Down To Ask Question, But Please Gather the Following Information First In Order That We Have Sufficient Information To Answer Your Question.)

1. Name of the plant/tree/shrub/turf

2. Where is it growing, for how long; exposures to sun, wind, and rain?

3. Soil conditions; sandy, clay, tilled bed, and has a soil test been completed?

4. Water condition; well drained, soggy, dry.

5. Describe the damage you see, what part of the plant/tree/shrub/turf is affected, how extensive, when was it first noticed, has it progressed over time?

6. Is the damage isolated to one plant or are others affected?

7. Is there a history of wildlife in your area?

8. Has there been a change in the weather that may have caused the damage?

9. Have you or your neighbor used pesticides, herbicides, or fertilizers close to the affected plant/tree/shrub/turf?

10. Has there been any unnatural stress, e.g., construction, people, traffic, etc., on the planting site?

In some cases you may be asked to send a sample to the help desk at James City County Office, 3127 Forge Road, P.O. Box 069, Toano, VA 23188-0069 or deliver a sample to the street address.

Use Email to Ask Question